Introduction

This Cookies Policy explains how Tk10 uses cookies and similar technologies on its website and associated applications (the Site). By using the Site, you acknowledge and consent to our use of cookies in accordance with this policy.

What is a cookie?

Cookies are small text files placed on your device by the Site. They enable the Site to recognise you on return visits, remember your preferences, and collect information about how you interact with the Site.

Purposes for which we use cookies

We use cookies to:

  • Operate the Site and provide core features, including login sessions and security protections;
  • Remember language, currency and other preferences to personalise your experience;
  • Analyse site usage and performance to improve functionality and usability;
  • Deliver content and advertising that is more relevant to you, where applicable.

Categories of cookies we use

Essential cookies

These cookies are strictly necessary for the Site to function. They enable security features, authentication, and basic navigation. They are set by Tk10 or by essential services and cannot be disabled through this Site. You may manage them only by adjusting your browser settings or deleting cookies, which may affect core functionality.

Analytics and performance cookies

These cookies collect anonymised usage data to help us understand how the Site is used and to improve performance. They do not identify you personally. You may disable them by adjusting your browser settings or using any available opt-out mechanisms; disabling analytics may limit our ability to improve the Site.

Functionality cookies

These cookies remember your selections (such as language and region) and enable enhanced features. Disabling them may affect the personalised aspects of the Site.

Advertising and targeting cookies

These cookies track your browsing activity to tailor content and advertisements. You can limit or opt out of such advertising through browser controls or industry-standard opt-out programs; even if you opt out, you may still receive advertising that is not personalised.

Third-party cookies

We may permit partners or service providers to set cookies on the Site. The use of cookies by these parties is governed by their own policies. Tk10 does not control third-party cookie practices.

Managing cookies

You have control over cookies through your browser settings. You can delete existing cookies or block new ones. Note that blocking cookies may affect the usability and security of the Site.

  • Do Not Track: We respect browser Do Not Track signals where required by applicable law; if DNT is active, we may not place certain cookies.
  • Opting out of interest-based advertising: You may opt out through browser controls or industry-standard opt-out programs. Even if you opt out, you may still see advertising that is not personalised.

Retention and data handling

Cookies may be retained for the duration of their lifespan as set by Tk10 or until your browser clears them. Session cookies expire when you close your browser. Persistent cookies expire on a defined date or after a fixed period. We may retain aggregated data derived from cookies for legitimate business purposes, including security and compliance with policy.

Your rights

You may withdraw consent to our use of cookies where applicable, or adjust cookie preferences at any time. You may request access to information derived from cookies or request deletion of cookie data by contacting Tk10 through the Site’s support channels. Certain cookie-related features may cease to function after withdrawal.

Changes to this policy

We may update this Cookies Policy from time to time. The date of the most recent revision will be shown at the top of this policy. Material changes will be communicated on the Site where required by law.

Contacting Tk10

If you have questions about this policy or how we use cookies, contact Tk10 support via the Site. We will respond in accordance with our internal policies and timelines.